BRANCH APPOINTMENT UPDATE: We are still requiring appointments for all non-teller transactions, including any loan related documentation. Walk-ins for teller transactions are welcome. Please note that any walk-ins for non-teller transactions may wait longer due to appointments. To make an appointment please call (562) 862-8141. Thank you for your understanding.
Downey Federal Credit Union (DFCU) understands that our members may occasionally suffer financial hardships. DFCU prefers to see our members keep their homes, if mutually acceptable terms can be worked out. Unfortunately, not every situation has the same result.
The following are possible options, which we can discuss with you. They may include the following types of options:
How do I obtain more information?
In order to discuss one of the above options, please contact us at:
DFCU Loan Department
Att: Veronica Santos
8237 Third St.
Downey, CA 90241
A Special Services Representative will then assist you, personally and professionally, in obtaining other information needed for your financial review. By providing this information, we can determine which alternative(s) may be available to you.
What Information will I need to provide?
To determine the best possible way to assist you, we must review your financial situation. In order to do this, we will need the following:
For further assistance please contact the U.S. Department of Housing and Urban Development (HUD) for a referral for low cost or no cost counseling at (800) 569-4287.